ICT Accessibility / Specific Needs
Connecting and expanding your world
We're committed to providing easy access to a range of offers and services suitable for persons with various disabilities. Together with organisations for disabled persons we place special focus on meeting the needs of senior citizens, persons with visual impairments, and persons who experience communication barriers (Deaf/deaf, hard of hearing, hearing impaired, deafblind, and those with speech impairments). By meeting these specific needs, we enable you to stay connected, live a better life today and build a better tomorrow.
Explanations of disabilities and senior citizens
Persons with visual impairments
Persons with communication barriers
We understand that your cellphone is your lifeline. As a person with a disability, your device will be prioritised when you book it in for repairs (depending on the nature thereof). During the book-in process, remember to inform the consultant that you’re a person with a disability so that they can prioritise your repair.
Special contract smart phone deals
Customers with various disabilities may apply for the special deals for persons with disabilities. Your disability must have been diagnosed by a registered Medical Specialist or heath professional.
Consider registering your disability (voluntary) so that you may access these special deals as it is exclusively for disabled persons – download the form at the bottom of the page.
How to get the deals
Available at Vodacom shops – ask in-store about the deals
Shop on-line – https://www.vodacom.co.za/cloud/shopping/campaigns/specific_needs
For more information send an e-mail to [email protected]
Register your disability (Voluntary)
Find out about deals as they become available
Get information about resources for users
Find out about services
or call 082 12580 FREE from any Vodacom SIM card or e-mail [email protected]
Your feedback will help us improve!
Simply tell us what you think about our Specific Needs services. We welcome all comments, compliments and suggestions. To share information about accessible technology, send an email to:
Note: This email address is exclusively for the use of persons with disabilities